Kale MPS® understands the importance of protecting its customers from service outages. Kale’s Business Continuity and Disaster Recovery Framework has been designed to avoid/ minimize the service disruption and in case of emergencies resume normal business operation in the shortest possible time.

To ensure Business Continuity for clients, Kale has implemented dual site operations with its primary site located at Mumbai and the alternate site located at Pune. In situation of a disaster, the Critical services will be performed out of Pune and the Essential & Necessary functions will be performed from Mumbai.

At Kale, we believe that constant practice drills are essential to make a strategy effective. Thus Business Continuity Planning and Disaster Recovery are within the framework of ISO 27001 and this is used to make sure that the plans are revised, tested and audited by external auditors Intertek QR at regular intervals.