Kale provides business process outsourced
(BPO) services from its dedicated division, known as Managed
Process Services (MPS®). Kale’s
MPS®, provides
value added solutions to customers enabling them improve their
financial performance and focus on strategic issues. This
division caters to the Airline, Travel & Hospitality,
Transportation & Logistics industries globally.
Business
Benefits
Improved
profitability by
Reducing
cost
Plugging
revenue leakages
Continuous
process improvement
Managed
quality and productivity
Capital
costs converted into expenses
Improved
cash flow from operations
Focus
on core and strategic issues enabling
Responsiveness
to the changing market
Adopting
the best practices
Superior
customer service
Customer
acquisition and retention
Delegate
workforce attrition, training and productivity matters
to Kale MPS®
"Processing
of revenue accounting documents is labor intensive and
involves a significant investment in IT infrastructure.
We have completely outsourced the entire revenue accounting
function including interline billings to Kale and this
has proven beneficial to Qatar Airways."
Mr. Mahindar Singh,
Financial Controller,
Qatar Airways
