Inventory
abuse is one of the major causes of revenue loss to any airline.
In peak seasons lower RBDs practically close down due to high
demand. In such situations agencies tend to make bookings
on higher inventory and issue the tickets on lower RBD. In
order to hold on to the inventory, there may be cases where
agents make duplicate bookings as well. In cases of active
bookings in higher class, passive bookings in lower class,
tickets are issued based on passive bookings. Incorrect RBDs
used for a fare type or inability to identify the correct
designator for an interline agreement affects an airline's
profitability. Kale RRPS™ RBD audit process involves comparing
the audit coupon with the PNR data and identifying any mismatches
in booking class. RBD violations results in an adverse impact
on market analysis, forecasting, and future decisions of the
airline besides its inventory abuse. Kale RRPS™ RBD can save
up to 0.50% of an airlines agency sale.
RBD
audit is distributed in two phases; automated phase for
evaluating the reservation RBD versus the ticketed RBD
and manual audit phase where the mismatches reported are
validated for
The provisions in
ticketed fare basis, for alternate RBD
Any ad hoc authorities/exceptions/waivers
inserted in the PNR by respective airline sales/marketing
offices.
Any
marketing exceptions/waivers as per marketing practices,
pre-notified to Kale.
The
process involves validating RBD violations after referencing
the PNR data, including purged
PNRs and detailed history check to identify the source
of violation
Business
Benefits and Kale RRPS™ Advantage
Prevent
loss of revenue for the inventory booked vs. revenue received
Accurate
demand forecasting
Assist
in accurate yield analysis
Prevent
incorrect settlement based on MPA rather than SPAs wherever
applicable