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Home > About Us > Quality

To achieve our vision, Kale is committed to deliver world class solutions and services aimed at satisfying the evolving needs of our customers. To accomplish this, our Quality Policy is to continually measure and improve the processes involved in the conceptualization, planning, development, delivery and support of our software solutions and services.

The Quality Management System reflects the attitude of Kale towards quality, our focus on technology, reliability, service and cost in order to make innovative solutions and services available to our customers at minimized total costs.   

Quality Objectives
To understand industry trends and key drivers to use them as an input to evolve our products and services
To help our customers realize the business value from our products and services
To deliver products and services in a manner consistent with our commitments 
To improve Kale's productivity, eliminate rework and defects 
To manage Industry, Domain, Product and Customer Knowledge in order to ensure business continuity and operate as a “learning” organization

Certifications
CMMI Level 3
ISO 9001:2000 Certification
ISO / IEC 27001:2005


 

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