Inventory abuse is one of the major
causes of revenue loss to any airline. In peak seasons lower
RBDs practically close down due to high demand. In such situations
agencies tend to make bookings on higher inventory and issue
the tickets on lower RBD. In order to hold on to the inventory,
there may be cases where agents make duplicate bookings as
well. In cases of active bookings in higher class, passive
bookings in lower class, tickets are issued based on passive
bookings. Incorrect RBDs used for a fare type or inability
to identify the correct designator for an interline agreement
affects an airline's profitability. Kale RRPS™ RBD audit process
involves comparing the audit coupon with the PNR data and
identifying any mismatches in booking class. RBD violations
results in an adverse impact on market analysis, forecasting,
and future decisions of the airline besides its inventory
abuse. Kale RRPS™ RBD can save up to 0.50% of an airlines agency
sale.
RBD
audit is distributed in two phases; automated phase for
evaluating the reservation RBD versus the ticketed RBD
and manual audit phase where the mismatches reported are
validated for
The provisions in
ticketed fare basis, for alternate RBD
Any ad hoc authorities/exceptions/waivers
inserted in the PNR by respective airline sales/marketing
offices.
Any
marketing exceptions/waivers as per marketing practices,
pre-notified to Kale.
The
process involves validating RBD violations after referencing
the PNR data, including purged
PNRs and detailed history check to identify the source
of violation
Business
Benefits and Kale RRPS™ Advantage
Prevent
loss of revenue for the inventory booked vs. revenue received
Accurate
demand forecasting
Assist
in accurate yield analysis
Prevent
incorrect settlement based on MPA rather than SPAs wherever
applicable