CSP-MERCURY™ Kale’s state-of-the-art air cargo
ground handling solution, is designed to meet all the success
criteria for airlines handling self and OAL ground operations
and for the GHA community. It is a functionally rich solution,
capable of being implemented within a time span of
three months.
CSP-MERCURY™ automates the operational
processes and provides comprehensive information on consignment
status, cargo tracking and terminal operations to customers
as well as management. The system can communicate easily and
efficiently with partners and Customs using industry standard
messages.
CSP-MERCURY™ is based on a new generation
platform and has a flexible architecture to incorporate the
changing industry needs and other localization requirements.
It can integrate easily with other airline and ground handler
systems to facilitate smooth flow of cargo information throughout
the value chain.
Business
Benefits:
Enhances customer satisfaction by providing quick and
effective information on consignment status.
Prevents service failures through rigorous management
of SLAs with airlines leading to reduction in costs
(including cost of goodwill).
Improves cash flow from AWB by enabling users to raise
correct invoices on admin. / handling and storage charges.
Enables the management to take proactive and informed
decisions through the use of customized MIS reports.
Enhances
user productivity and minimizes training costs owing
to the use of a simple GUI.
Supports
multi-airline / multi-shed operations without dedicated
airline and / or messaging terminal on site.
Key Features:
Complete
operations from flight arrival to delivery in imports,
from consignment receipt to flight departure in exports.
SLA Module that enables the handling airlines to manage
their SLAs with the handled airlines and take timely
and corrective measures, if needed.
Proactive
alerts to prevent service failures.
Invoicing
at AWB level and maintenance of credit accounts.
ULD track & trace and maintenance of ULD history
and consignments.
Courier and Mail functionality, including invoicing
for CBV and AV7.
Bar code label printing.
Interfaces
with customs for customs clearance activities.
Multi-shed
functionality to manage multiple sheds at a single airport
location.
Supports messages required for Cargo 2000 and e-freight.
Web
track and trace of consignments.
Facility to raise invoices against airlines and maintenance
of their accounts.
On-line communication to various airlines and other
ground handlers through EDI gateway.
Compact
with user-friendly screens and Graphical User Interface.
“After
a careful and detailed evaluation, we identified
CSP-MERCURY™ to be the best that fit our needs as the
system is designed specially for an independent ground
handler like us. It is able to address various requirements
by our customers, besides improving the average handling
time, increase staff productivity and space utilization
and most importantly, providing up-to-date service status.
With the systems proven at 8 airports up to this stage,
we are confident that we are making the right choice.”
Mohd. Hj. Zin,
Head of Cargo Operations,
KL Airport Service
