Operation & Load Management

CSP-OPS® from Kale is a comprehensive and well structured cargo management solution designed to remove the inefficiencies in the ground operations and give airlines full global control of their cargo operations.

CSP-OPS® helps the airlines in planning the build up of flights and maximise the load factors. It supports technologies like bar codes, scanners, PDAs. CSP-OPS® also supports the messages required for Cargo2000 and e-freight

CSP-OPS® is offered as a standalone package, or alternatively integrated as part of CSP® - Kale’s Modern Integrated Enterprise Wide Cargo Solution.

Business Benefits:
	Maximisation of Load Factors
	Through the use of export planning tools together with well organised shipment prioritisation, CSP-OPS® will enable airlines to maximise their load factors and yields.
	Improved Service to Customers
	Shipments can be fully tracked, giving their latest status (received, departed on flight etc) down to its location (either in a warehouse location or a ULD/Bulk in the warehouse, or on a flight), giving the airline customer peace of mind. The planning and manifesting tools make the likelihood of offloads less frequent, thus giving an improved performance level.
	Integrated AMS and Airmail - Reducing Cost
	CSP-OPS® is accredited with US Customs and has an in-build Airmail support, which helps airlines reduce costs by removing redundant AMS and Airmail systems, and doing away with the need of double data entry.
	Reduced Communication Costs
	CSP-OPS® supports multiple forms of communication, including auto email and auto fax, thus reducing the heavy costs involved in having traditional networks. EDI messages can also be sent using SMTP and received using POP3 protocols.
	Minimises Shipment Irregularities
	The Irregularity and Claims module of CSP® provides good insight for an airline to identify the weak links in the operations and improve upon the same.

 

Key Features:
CSP-OPS® provides an airline with an operations and tracking system for their cargo stations. It is designed to operate for both cargo and airmail and allows the user to work at various levels, such as flight level, route level, individual consignment level, house waybill level, etc. In each of these cases, the user will be working from modern graphical screens, and has the ability to quickly drill down to enquire on shipments, providing details such as house waybills, irregularities, routing, storage details, build-up details, air waybill details, etc.
	Flight Planning
	Focuses on functions that allow an airline to plan flight build up and optimize loads: Build Planning - Considers key issues such as connecting flights, arriving ULDs, special cargos, routing, etc. The tool helps maximise space and minimize mixed cargos. Build Instructions - Provides the results of the build planning. The instructions can be sent (auto e-mail or auto fax) to the warehouse for action. Unload Instructions -Supports the automated receipt of the CPM message, and prints the aircraft unload instructions for use airside.
	Export Reception Management
	Addresses the arrival of the shipment and papers at a warehouse: Bookings - Support for Walk-In bookings (i.e. Go Shows). Itinerary Change - Tool to modify the booked itinerary to fully utilize capacity . Receipt of Goods - Either in part or complete and either as loose or pre-built in container(s) . Capture of full air waybill details. Capture of house waybill details .
	Export Operations
	Focuses on functions needed to ensure an export flight is properly and efficiently built up and dispatched. This includes: Prioritization - Allows the user to prioritise individual shipments, and also the containers that the shipments are loaded into. Storage of Goods On-Hand Listings - Provides details of all shipments on-hand for export. Manifest - Supports the build up of a manifest, including allocation to ULD or bulk splitting across ULDs, offloading (either in total or part), ULD offload etc. ULD Details/ Build up Actuals - Allows the recording and display of physical characteristics of ULDs such as deadload, planned loading deck, overhang, etc. And supports the transmission of the Unit Weight Statement for weights and balance.
	Import Operations and Transit Control
	Concentrates on the functions to control the arrival of shipments from a flight, including both terminating and transit shipments. For shipments arriving into USA, there is special handling to manage the interface to US Customs. The following is included: Goods Arrival - Allows the Imports staff to record the arrival of pieces from a flight at Master or House level (for a consolidation). Transferring shipments - CSP-OPS® automatically lists all candidates for transfer to a particular airline or truck operator and can generate a Transfer Manifest. Customs Processing - Provides a display of the customs status for any shipment. Document Arrival/ Delivery - Records that the documents for the shipment have arrived at the station, and that the physical delivery of the documents to the consignee or his agent, has been performed. Goods Delivery - Records the physical delivery of pieces to the consignee or his agent, and prints a Proof of Delivery. The delivery can be at ULD level, Master level or House level and can be the entire shipment or part of the shipment.
	US Customs Processing
	A complete integrated sub-system within CSP-OPS®; it manages and handles the interface to the US Customs and Border Control ACS (Automated Clearance System). It supports all relevant EDI messages, and supports Permit-to-Proceed, In-Bond, Local Transfer, and GO (General Order) processing. The AMS functionality of CSP-OPS® has been fully accredited by US Customs and Border Protection.
	Irregularity Control & Claims Handling
	CSP-OPS® allows capture of irregularities and discrepancies such as over carried, short shipped, etc. If the irregularity is ‘physical’ in nature (e.g. damaged cargo or torn waybill), the user can also record digital photographs of the cargo or documents. The CSP-OPS® Claims Handling functions provide facilities to record claims details at the airline’s branch offices and to enable their review at the head office.
	Airmail
	CSP-OPS® also supports Airmail operations and the associated documents, such as AV7s and CN38s. The system supports the entire life cycle of Airmail including reservation, mail data capture, mail acceptance, mail manifests, mail delivery, and mail invoicing (including SPA maintenance, invoice production, adjustments, and exporting to accounts receivable).
	Track & Trace
	CSP-OPS® provides the traditional cargo tracking features, giving the full status of any consignment (both cargo and mail) on request.
	Electronic Data Interface (EDI) Messaging
	CSP-OPS® has full EDI capability, and supports many different types of IATA Messages such as Cargo-Imp, Airline Handling Manual messages, ULD Manual messages and US Customs messages. EDI in CSP-OPS® is supported over traditional type-B messaging communications, or over SMTP.