Reservation & Space Control Management

CSP-RES® from Kale is a complete cargo reservation and space control management solution. It provides the reservations, pricing, allotments and space control functions required by a cargo airline.

CSP-RES® enables an airline’s sales staff to record bookings and understand the revenue to be earned from a single booking. It also provides multiple features to the airline’s space control staff to allocate capacity for sale, monitor take-up, and optimise the final flight list taking into account yield, load factor and priorities for uplift.

CSP-RES® is offered as a standalone module, or alternatively integrated as part of CSP™ - Kale‘s Integrated Enterprise wide Cargo Solution.

Business Benefits:
	Yield Maximisation
	Helps in deciding whether a particular booking is good business or bad business by providing a real-time revenue estimate based on consignment details, applicable deals, prorate agreements, SPAs etc. Allows space control staff to make final flight list decisions based on yield considerations
	Load Maximisation
	Allotment management ensures that flight capacity is fully controlled and optimised. Helps space control staff to fully understand the flight booking status and optimise the load by making allotment adjustments to ensure sales are maximised and load targets are readily achieved.
	Flexibility to Freight Agents
	Features especially designed for use by the freight agents such as agent allotment lists, online reservation, tracking, etc. to facilitate control of individual shipments.
	Reduced Communication Costs
	CSP-RES® supports multiple forms of communication, including auto email and auto fax, thus reducing the heavy costs involved in having traditional networks. EDI messages can also be sent using SMTP and received using POP3 protocols.

 

Key Features:
CSP-RES® provides an airline with extensive reservation and space control features for their cargo business, in the following key functional areas:
	Flight Management
	Manages both schedules and individual (adhoc) flights. These can either be created on-line, downloaded from a corporate database or can be automatically created through EDI (SSIM). Allows the user to define capacity, payload, and allotments for the timetable after schedule creation and this information can then be used as a template for individual flight creation. Allows complete tracking of flights. In addition, it supports the update of flight status by use of EDI MVT message.
	Allotment Management
	Provides tools to manage both seasonal allotment planning (allowing different allotments by day of week), as well as individual flight allotment control. Loadable capacity can be increased to account for no shows and other overbooking allowances to give a capacity limit for sale and to facilitate allotments. Allotments can be issued based on ULDs or physical weight and can be distributed by Sector, Region, Sales Branch, Agent, Product etc. Space Control staff can track allotment take-up & make real-time adjustments in order to maximize flight load & yield. The automatic release of allotments is configurable.
	Reservation Management
	Allows bookings to be made in several ways including manual entry, electronic requests by other airlines, internet etc. Produces a Flight Booking List which can be printed, sent by EDI or automatically faxed / emailed to the ground handler. AWB Stock Control including stock distribution to outstations/ agents, blacklisting, management of stock levels and the tracking of stock movements and status. Reservation tool allows agents/ customers to make reservations and book space into allotments. It includes AWB stock checks, automatic calculation of volume and chargeable weight, capture of Special Handling Codes and DG information, third party bookings and automatic rating and proration. Fully manages Splits. Flight booking list provides a great deal of information about each booked shipment (including connecting flights), as well as the expected flight revenue and profit. Booking and loading priorities based on three categories, i.e. Must Board, Offload, and Standby. Provides a full audit trail for any consignment.
	Deals and Pricing
	Excellent real-time pricing and revenue calculation engine enabling the user to make day-to-day operational decisions taking into account revenue implications. Pricing rates on various deal types and prorates using provisos and bilateral agreements. Also calculates commissions - payable and any overriding commission. Allows the sales or space control staff to understand the estimated revenue to be earned for each booked leg or flight. Provides a workflow for the authorization of deals.
	Others
	Provides several other features, including multiple internet options for agents, full EDI capability, Help Text, and multiple communication options (e.g. SMTP, POP3).