Zero Octa, headquartered in London, is a strategic addition to Kale’s Revenue Management portfolio aimed specifically at the Airline industry. The acquisition will extend Kale’s revenue management, protection and revenue integrity service capabilities and also significantly increase the company’s airline client base. Zero Octa offers a fully managed end-to-end solution that works in conjunction with an airline's existing processes to maximize the efficiency of its systems, processes and personnel. Zero Octa has offices located in Europe, North America and Asia Pacific, with delivery centers located in both Mumbai and Goa. Zero Octa is considered by many to be the “best of breed” service provider in the revenue management, protection and revenue integrity service space and has been chosen by Star Alliance, which includes over 17 airlines like Singapore Airlines, US Airways, Lufthansa, and other leading airlines such as Continental Airlines, Royal Brunei, and Air India to name a few.
“The addition of Zero Octa will advance Kale’s vision to be the leader in the Revenue Management space,” said Vipul Jain, Managing Director and CEO – Kale Consultants. He further added “Zero Octa’s solutions, talent and customers complement Kale’s business and extends our ability to deliver compelling products and services to airlines all across the globe. Zero Octa’s expertise in revenue recovery solutions delivers huge value to airlines. These competitive differentiators have led many airlines to choose Zero Octa. This planned acquisition will strengthen Kale's presence as a leading provider of end-to-end, best of breed solutions to the airlines industry.”
“This truly is an exciting milestone for our company and we look forward to continuing our successful growth and being part of Kale Consultants,” said Tim Darwell-Taylor, Director, Zero Octa. He further added, “Kale is a globally respected company. Being a part of Kale will help us develop and deliver best practices and world-beating solutions to our clients much more quickly than we otherwise could. Kale’s global reach and varied offerings to the Travel & Transportation industry makes it an ideal partner for Zero Octa. Our combined teams will create exciting growth opportunities for all employees within Kale and Zero Octa. With our customers and the industry benefiting from a far superior service offering, we look forward to working with the Kale team and are confident of a rapid and seamless integration.”
Kale’s leadership position in the airlines industry is accentuated by its best of breed solutions and services. Kale’s revenue accounting and interline billing products are considered to be the most modern systems for airlines today. Kale’s proration solution APEX® is one of the two IATA-selected and approved Neutral Fare Proration (NFP) engines. In addition to software, Kale also offers revenue accounting on an end-to-end outsourced basis - “platform based BPO”; an innovation that won Kale the NASSCOM IT Innovation award. Kale has over 40 customers for its range of revenue management products and solutions including the SkyTeam, Qatar Airways, bmi, Malaysian Airlines, Saudia and Air India amongst others.
The acquisition will make Kale not only the leading, but also the largest provider of revenue management and accounting solutions globally. The portfolio will include both products and services for all aspects of revenue in the sales to cash cycle – including revenue optimization, protection, interline billing, accounting, audit and recovery services. With over 200 domain, technology and software professionals and 1100 processing staff Kale will have the largest pool of expertise in this space globally and will thus be well positioned to deliver exceptional value to the industry.
Strategic Benefits for Kale Consultants
Strengthened technology portfolio: Kale has already established itself as a leader in revenue accounting solutions for airlines with products like REVERA®, APEX® and CSP AMBER®, to manage critical functions such as sales processing, proration, interline billing, credit card billing, revenue recognition, reconciliation, cargo revenue accounting etc. With the addition of Zero Octa’s technology for revenue integrity, protection and audit, Kale would have the “best of breed” technology for every step of the revenue management and accounting process.
Enhanced BPO capabilities and capacity: The combined strength of Kale’s BPO would be in excess of 1100 employees possessing IATA certification, travel process knowledge and experience in managing over 40 different processes. This would be amongst the largest global expertise pool for airline and travel BPO and provides a strong foundation for growth.
Enhanced Customer Base: Zero Octa’s current client list includes over 30 of the world's leading airlines including the Star Alliance, Continental Airlines, Royal Brunei, American Airlines, amongst others. The Kale Group will now have over 70 customers in the travel and transportation industry, including 12 of the top 20 airlines as well as marquee clients in travel and logistics.
Advisors: Kale’s advisors in this transaction were Piper Serica Advisors Pvt. Ltd .
About Zero Octa:
Headquartered in the United Kingdom, Zero Octa is a global organization, providing revenue management, protection and revenue integrity solutions and outsource services, for airline clients in every continent. With a commercial presence in Europe, North America and Asia Pacific, plus two major wholly owned operational centers in Asia – Zero Octa implements financial solutions that identify and collect lost revenue, providing sophisticated management information, to deliver improved cash flows. Zero Octa offers a fully managed end-to-end audit solution that works in conjunction with airlines’ existing processes to maximize the efficiency of their systems, processes or personnel with no upfront investment. |
