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Kale provides a wide range of solutions for the airline industry. Kale’s industry acknowledged solutions are built on modern technology platforms and inculcate industry best practices.
 
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Audit Services

In recent years, airline industry has faced challenges like unprecedented spike in oil prices, over capacity and a precipitous drop in revenues caused by a collapse in world trade. The industry is still reeling under pressures to stay afloat and provide sufficient return to its investors in a bid to retain its attractiveness.

The Industry estimates that about 2 – 5% of identifiable revenue is lost each year due to leakages and inefficiencies in partner channels. These include revenue losses due to ticketing, under-collection of fares and incorrect application of fare rules on tickets issued by the travel agents, inaccurate settlement between other airline partners, either intentionally or erroneously. About 0.7 - 1% of this is directly attributable to ticket sales related errors. With tight margins, over capacity, uncontrollable cost elements like fuel etc., one of the ways airlines can look to turn profitable through deployment of processes that ensure recovery of lost revenue. This lost revenue has a direct impact on the bottom line of the airline business both in monetary terms as well as strategic decision making processes.

To identify and eradicate these ticketing errors, which make up 2-5% of airline’s revenue, Kale along with Zero Octa, has perfected the following services:
 
 
RDB Audit Cargo Sales Audit PAX Sales Interline Audit BIDT Audit Refund Application Management
 
Pax Sales Audit
 
Our Pax Sales Audit is aimed at helping airlines plug revenue leakages and significantly transform their balance sheets. Zero Octa’s Pax Sales can recover 0.5-1.0 % of airline’s Agency Sales through a comprehensive and complete sales audit...
 
 
You will be directed to the Zero Octa website
 
 
For more information on Kale's Audit Services write to us at airlines@kaleconsultants.com
 
We have chosen Kale as they provided us with the appropriate solution. By outsourcing our revenue recovery services, we hope to prevent revenue leakages and get maximum returns through the expertise that Kale MPS® has garnered in the international markets.

Mr. Amin Al Haimy,
Vice Chairman,
Yemenia
 
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