Volatile markets, rising input costs, highly price-sensitive customers and intense competition are some of the key trends in the Airlines industry today.
To survive and grow, airlines have adopted multiple strategies such as cost reduction, higher levels of automation, new distribution channels, interlining with other airlines and more attractive customer loyalty programs. Simplification of business processes, electronice ticketing, e-freight, outsourcing and customer self-service mechanisms are some of the results of these strategies.
Kale supports airlines in all these endeavours by offering a wide range of technology, BPO, hosting, consulting and analytics solutions in the functional areas such as Booking, Operations, Revenue Accounting, Proration, Enterprise Cargo Management, and Revenue Recovery & Protection, Airline Financial Management and more. With multiple delivery models (in-house implementation, business process outsourcing and hosted services) Kale leverages its in-depth domain expertise and technological excellence to deliver real business value to airlines. |
