Freight forwarding is a multi-faceted operation that has many business models encompassing a wide variety of activities. These include researching and planning the most appropriate route for a shipment; arranging appropriate packing for the cargo; organizing the delivery or warehousing of the goods at final destination; obtaining, checking, and preparing documentation to meet customs requirements; ensuring compliance with national regulations and tariff regimes; and liaising between third parties to move goods (by road, rail, air, or sea) in accordance with the customer’s delivery requirements.

The freight forwarding industry is highly fragmented, competitive and has traditionally relied upon paper transactions. Heightened customer demands require freight forwarders to create an infrastructure that truly supports collaborative commerce over the internet and across the supply chain. This includes deploying the best enabling technologies, providing comprehensive products and services and establishing value-added partnerships that close the gap on currently unmet requirements. 

At Kale we understand the challenges and key drivers of the freight forwarding industry. Our in-depth domain and technology expertise offers freight forwarders with an efficient and integrated solution to manage their core business processes and help them provide accurate, real-time information and instantaneous communication and information sharing with the carriers and shippers.

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