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Home > Transportation & Logistics > Ground Handling Agencies

Increasing airport traffic is directly affecting the operations of ground handling companies. Kale’s ground handling solution CSP-MERCURY™ addresses the escalating demands of the ground handling business.

 
Kale’s ground handling solution, CSP-MERCURY™

Kale’s CSP-MERCURY™ is a state-of-the-art cargo ground handling solution and is designed to meet all the success criteria for the airline ground operations and for the ground handling agent’s community. It is an agile and functionally rich solution, capable of being implemented within a time span of three months.

CSP-MERCURY™ automates the operational processes and provides comprehensive information on consignment status, cargo tracking and terminal operations to customers as well as management. The system can communicate easily and efficiently with partners and Customs using industry standard messages.

CSP-MERCURY™ is based on a new generation platform and has a flexible architecture to incorporate the changing industry needs and other localization requirements. It can integrate easily with other airline and ground handler systems to facilitate smooth flow of cargo information throughout the value chain.

Business Benefits:

Enhances customer satisfaction by providing quick and effective information on consignment status.
Prevents service failures through rigorous management of SLAs with airlines leading to reduction in costs (including cost of goodwill).
Improves cash flow from air waybills by enabling users to raise correct invoices on administration, handling and storage charges.
Enables the management to take proactive and informed decisions through the use of customized management reports.
Enhances user productivity and minimizes training costs owing to the use of a simple and intuitive graphical user interface (GUI).
Supports multi-shed operations without dedicated airline and / or messaging terminal on site.
 


Key Features:

Complete operations from flight arrival to delivery in imports, from consignment receipt to flight departure in exports.
SLA module that enables the ground handler to manage their SLAs with the handled airlines and take timely and corrective measures, if needed.
Proactive alerts to prevent service failures.
Invoicing at AWB level and maintenance of credit accounts.
ULD track & trace and maintenance of ULD history and consignments.
Courier and Mail functionality, including invoicing for CBV and AV7.
Bar code label printing.
Interfaces with customs for customs clearance activities.
Multi-shed functionality to manage multiple sheds at a single airport location.
Supports messages required for Cargo 2000 and e-freight.
Web track and trace of consignments.
Facility to raise invoices against airlines and maintenance of their accounts.
On-line communication to various airlines and other ground handlers through EDI gateway.
Compact with user-friendly screens and graphical user interface.
 
 
For more information on Kale’s ground handling solutions write to us at logistics@kaleconsultants.com
 
For more information,
you can email us at
logistics@kaleconsultants.com
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