
Integrated Enterprise-Wide
Cargo Solution
CSP®
is an enterprise-wide, modular air cargo management system
designed to meet the end-to-end needs of cargo carriers of
all sizes.
CSP®
is designed by industry and technology experts in partnership
with some of the world's leading cargo airlinesIt offers decreased
time to competency by providing the airlines the flexibility
to address market changes, adopt new business practices. CSP®
offers greater economic value by achieving business
results faster, better and quicker than the competition.
Using a component-based design, CSP®
provides a comprehensive set of facilities for the airline
cargo business, extending from Schedule Management to Revenue
Accounting encompassing all the functionality related to Allotment
Management, Reservations, Space Control, Operations, and many
other areas. CSP®
also provides support for multiple types of cargo, including
airmail, and multiple forms of transport, including air and
truck.
It is a highly flexible system built on Open J2EE architecture.
It opens up new ways of doing business in a cost effective
manner, and provides tools for cargo managers to make effective
yield conscious decisions.
High Level Process Flow
Diagram for CSP®

CSP®
Suite: Truly Integrated Modular Solution
CSP®is a
modular solution that provides seamless integration of data
and processes across platforms. It can be delivered either
as a complete suite or in modules that provide solutions
to specific areas of the business.

The CSP®
suite includes:

Reservation and Space
Control Management
CSP-RES®
provides an airline with full reservation management capability
on line and provides real-time rating, proration and revenue
forecast. It provides space control with the tools to have
complete management over bookings allowing them to monitor
bookings against allotments. In addition, it supports decision-making
and helps airline’s to decide whether or not to confirm
a booking based on expected revenue. It also performs prioritisation
of shipments and re-assignment of bookings for yield or
operational reasons. In short, it enables an airline to
fully maximize its revenue for flights through sophisticated
control and management of information.


Operation and Load Management
CSP-OPS® provides
full control to the airline for its operation, from the
point where the booking list is released through to the
delivery of the shipment to the consignee. The module extends
from operational planning and export receipt, to build up,
manifest preparation, ULD prioritisation, dispatch, arrival,
transit handling and delivery. It also includes tools for
irregularity and claims management and complete shipment
tracking. The system supports both waybill-based cargo and
airmail and has a fully compliant US Customs (AMS) interface.


Comprehensive ULD Management
CSP-ULD®
helps the airline manage its ULD stock by enabling planning,
movement tracking and full stock control. It provides support
for both station management as well as ULD control centre
management.


Comprehensive Cargo
Ground Handling Solution
CSP-MERCURY™
provides a solution for those airlines that carry out
cargo ground handling activities. It provides full exports,
imports, and transit management of cargo for the host
airline as well as other airlines, and has full EDI capability
to allow effective communication to third party airlines
and other agents. In addition CSP-MERCURY™
helps the handling airline in monitoring and maintaining
the service level agreements with the handled airlines.


Complete New Generation
Cargo Revenue Accounting Solution
CSP-AMBER®
is a complete solution to an airline's cargo revenue accounting
needs. It includes functionalities of deal management, air
waybill validation, proration, SPA and proviso control,
billing and invoicing. CSP-AMBER®
is has the ability to interface to standard industry systems
such as IDEC, CASS, etc. In addition, it has a sophisticated
Management Information tool that allows for the production
of many types of reports related to revenue and performance
at multiple levels.
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Customer
Driven Informed Decision Making |
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Puts your
customer at the centre of your business |
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Let’s you know
who are your good customers (and who are your
customers) |
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Provides full information
about customers, including history, revenue, bookings,
deals, etc. |
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Profit Maximization
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Optimization
of flight revenue through informed decision making
based on yield and revenue |
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Improved load factors |
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Tight control on ULD
inventory leading to reduction in costs. |
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Low cost of IT ownership |
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Better understanding
of price in terms of incentives, commissions,
other airline share and trucking charges to arrive
at net net revenue at reservations |
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Understanding of flight
and route profit based on revenue versus cost |
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Accelerated
Service Delivery |
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Full support
for Cargo 2000 quality management system |
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Paperless capability
- electronic messaging of waybills and houses,
and use of e-invoice and digital imaging |
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Full history and tracking
capability |
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Proactive notification
through alerts via SMS or email |
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Tight load control
management resulting in fewer offloads or short-shipments |
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Increased user efficiency |
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