Comprehensive Ground Handling System

CSP-MERCURY™ Kale’s state-of-the-art air cargo ground handling solution, is designed to meet all the success criteria for airlines handling self and OAL ground operations and for the GHA community. It is a functionally rich solution, capable of being implemented within a time span of three months.

CSP-MERCURY™ automates the operational processes and provides comprehensive information on consignment status, cargo tracking and terminal operations to customers as well as management. The system can communicate easily and efficiently with partners and Customs using industry standard messages.

CSP-MERCURY™ is based on a new generation platform and has a flexible architecture to incorporate the changing industry needs and other localization requirements. It can integrate easily with other airline and ground handler systems to facilitate smooth flow of cargo information throughout the value chain.

Business Benefits:
	Enhances customer satisfaction by providing quick and effective information on consignment status
	Prevents service failures through rigorous management of SLAs with airlines leading to reduction in costs (including cost of goodwill)
	Improves cash flow from AWB by enabling users to raise correct invoices on admin. / handling and storage charges
	Enables the management to take proactive and informed decisions through the use of customized MIS reports
	Enhances user productivity and minimizes training costs owing to the use of a simple GUI
	Supports multi-airline / multi-shed operations without dedicated airline and / or messaging terminal on site

 

Key Features:
	Complete operations from flight arrival to delivery in imports, from consignment receipt to flight departure in exports
	SLA Module that enables the handling airlines to manage their SLAs with the handled airlines and take timely and corrective measures, if needed
	Proactive alerts to prevent service failures
	Invoicing at AWB level and maintenance of credit accounts
	ULD track & trace and maintenance of ULD history and consignments
	Courier and Mail functionality, including invoicing for CBV and AV7
	Bar code label printing
	Interfaces with customs for customs clearance activities
	Multi-shed functionality to manage multiple sheds at a single airport location
	Supports messages required for Cargo 2000 and e-freight
	Web track and trace of consignments
	Facility to raise invoices against airlines and maintenance of their accounts.
	On-line communication to various airlines and other ground handlers through EDI gateway
	Compact with user-friendly screens and Graphical User Interface