Airlines and TMCs often conduct large volumes of business across multiple locations and countries. Its core business activity involves selling core products and allied services like holidays etc. sourced from multiple suppliers. Calculating outgoing payments and commissions is a knowledge intensive process. An important cog in the wheel is reconciliation of supplier payouts against contracted rates and correct commission payments.

Tracking, reporting and reconciling payouts is a tedious and labor intensive process and takes away a lot of management bandwidth and resources that could other wise be focused towards core business activities and customer satisfaction.

Currently, reconciliation is either carried out manually at some locations or not effected at others. Since the process of supplier bill reconciliation has multiple touch-points, executing this manually is complex process, and is also prone to revenue leakages due to human error.

Kale understands that each country and location has its own unique business processes and can customize its offering according to the Airline/ TMCs requirements. In the course of the audit Kale proposes to work with the client to identify the various touch-points, develop specific processes and solutions to capture the requisite data at point of sale for effective reconciliation and tracking.

Business Benefits and Kale RRPS™ Advantage Timely and accurate verification of supplier invoices. High value invoices verified on priority. Assisting in investigating ambiguous cases accurately. MIS :   Reports on supplier wise, service wise, location wise errors identified during reconciliation.   Report on cases verified and forwarded or marked acceptable.   Trend analysis report.   Audit Trails.   Complete case history for every mismatch case identified.