Technology
innovations in the previous decade have dramatically increased
the amount of data flowing through an increased number of
channels between travel & hospitality organizations and
their customers. The accompanying industry changes have created
integration and legacy system challenges. Travel & Hospitality
industry leaders are faced with a wide range of potential
technology investments and are perpetually searching for tools
that can help to modernize legacy systems, streamline distribution
and add value for consumers.
We at Kale, help Travel and Hospitality businesses
successfully handle the Technology challenges thrown by the
changing business ecosystem and ever demanding customers.
We provide comprehensive set of technology solutions and services
for Travel and Hospitality industry that are designed to ensure
streamlined processes and improved performance. Lastminute.com,
Zuji and Cox & Kings are some of the leading
industry organizations benefiting from Kale's services and
solutions.
Kale Offerings for Travel & Hospitality Industry:
Business
Benefits :
Enhanced
Agent productivity
Reduced cost
of Operations
Agility towards
market changes
Enhanced business
scalability
Reconciliation
& Analysis
Kale
differentiators: As a Travel and Hospitality
Technology Solutions and Service Provider we do three
things :
Ensure
Business Alignment of Technology services and solutions
Embed
20 years of Domain knowledge into solutions and services
Correct blend
of Technology and Domain experts for client engagements
Provide
Best-Fit solutions and services to specific customer
needs
Customized solutions
and services for individual clients
Engagement Specific
Dedicated Teams and Customized Solutions
Continuous
improvement of Solutions and Services
Productivity
improvement of upto 10 % for IT and BPO services
Continuous and
Proactive Upgradation of Solution Features inline with
the changing business environment
"Kale
Travel Technology has been a great outsourcing provider
to lastminute.com. Their commitment to making things
work, problem solving skills and domain knowledge in
travel have contributed to the success of a large engagement
like ours."
Simon Salt-Cowell,
Head of Project Management,
lastminute.com